When a consumer-user tries to hook up with a Citrix-posted software, occasionally they acquire the mistake message “Can Not Connect To The Application. Citrix Protocol Driver Error.”
There are many reasons why you might get this mistake. In this newsletter, I give an explanation for how you can look at and ultimately restore the problem with the aid of jogging via a sequence of steps.
The maximum commonplace cause for https aka ms remoteconnect receiving this mistake is that the server has long past down.
Check all of the servers within the posted app. Can you ping all the servers? If sure, are you able to RDP to all of the servers? If there may be a firewall between the consumer and the server, take a look at the firewall logs to see if any connections are being blocked.
If there may be a software firewall strolling at the patron or at the server, disable the software firewall to look if this resolves the problem.
See in case you telnet from the purchaser to every server what is dot world of warcraft on port 1494. If no longer, reboot the server. If that does not paintings, recreate the listener at the server.
The subsequent step is to test inside the eventvwr (occasion log viewer) on all of the servers in the posted app. Can you see any logs pronouncing there may be an difficulty with the Citrix license server, including occasion ids 1004 or 1003? If yes, refer to Citrix article CTX564283 to troubleshoot those errors.
If “session reliability” (Common Gateway Protocol or CGP) is jogging, disable it and try and connect once more. If you can connect after disabling the session reliability, find out what firewall port consultation reliability is the use of from the Citrix console and make sure that firewall port is open among the purchaser and the server. Again you can telnet to that port from the consumer to the server.
If you are connecting via http (Web interface or http protocol inside an.Ica report) try disabling any internet proxy server you would possibly have configured on your Internet how much does an axolotl cost Explorer settings. Also, ensure the “Automatically detect settings” isn’t always decided on, from IE > Tools > Internet Options > Connections Tab > LAN settings > Automatically detect settings.
The trouble might be a Windows person profile difficulty.
Log on to the consumer system with a specific consumer identity and try to connect with the Citrix posted app. If you may join, the problem have to be Windows profile associated. If you can’t connect there’s maximum possibly an problem with the client machine.
Update the Citrix customer model. Go to the Citrix downloads section and down load and deploy the trendy Citrix receiver on your machine. If you are using an.Ica document, open the file with notepad and look for the line that announces ProxyType=Auto and exchange this to ProxyType=None.
Next you may attempt to reboot all servers in the Citrix published application.
It would additionally be a great idea to run Microsoft windows updates to put in the modern day carrier % and hotfixes to your Microsoft running gadget. Also make sure you down load and install the modern day Citrix hotfixes. (What’s a hotfix? Otherwise known as a Quick Fix Engineering (QFE) update, it’s far a single, cumulative package containing a series of documents, used to deal with a selected trouble in a software program product – the ones pesky software bugs.)
Finally, if not anything else has labored to your try to clear up your Citrix protocol motive force errors, set up the cutting-edge Microsoft carrier packs and hotfixes on the client. If that fails you can try and reinstall Windows and try to connect to the posted application from a freshly mounted working machine.
Good success!